Shipping policy

Shipping Policy

At Veinci, we are committed to delivering your orders safely and on time. Please review our shipping terms below.

Shipping Times

Standard shipping orders are processed and dispatched within 1-2 business days. Delivery typically takes 7-15 business days from the date of shipment, depending on your location and selected shipping method.

Shipping Regions

We currently ship to most countries worldwide. Shipping costs and delivery times vary by destination. You will see the estimated delivery date at checkout based on your location.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email. You can use this number to monitor your package in real-time through our shipping partner's tracking system.

Customs and International Delays

For international orders, customers are responsible for any customs duties, taxes, or import fees. Delays may occur due to customs clearance processes, which are beyond our control. Veinci is not responsible for delays caused by customs authorities or local regulations.

Shipping Issues

If your order arrives damaged or is lost in transit, please contact us at supportveinci@gmail.com within 7 days of delivery. We will work with the carrier to resolve the issue promptly.

Contact Us

For shipping inquiries, please email supportveinci@gmail.com. We aim to respond within 24-48 business hours.